General terms and conditions of sale

General Terms and Conditions of Sale

ARTICLE 1 – Scope of application

These General Terms and Conditions of Sale (hereinafter referred to as "GTC") apply, without restriction or reservation, to all sales concluded by the Seller with professional and non-professional buyers, hereinafter referred to as "The Customers" or "The Customer," wishing to purchase the products offered for sale, hereinafter referred to as "The Products," by the Seller on the website www.algomasparis.com . The products offered for sale on the website are as follows:

Lighting – Furniture – Decorative accessories – Acoustic products –

The main characteristics of the Products and in particular the specifications, illustrations and indications of dimensions or capacity of the Products, are presented on the website www.algomasparis.com which the customer is required to read before ordering.

The choice and purchase of a Product is the sole responsibility of the Customer.

Product offers are subject to availability, as specified when placing the order.

These terms and conditions are accessible at any time on the website www.algomasparis.com and shall prevail over any other document.

The Customer declares having read and accepted these Terms and Conditions by ticking the box provided for this purpose before initiating the online ordering process on the website www.algomasparis.com

Unless proven otherwise, the data recorded in the Seller's computer system constitutes proof of all transactions concluded with the Customer.

The Seller's contact details are as follows:

ALGO MàS, SARL

Share capital of 1000 euros

Registered with the Paris Trade and Companies Register under number B 493456388, 320 RUE SAINT HONORÉ – 75001 Paris

Email: hello@algomasparis.com

Intra-Community VAT number FR 87493456388

The products presented on the website www.algomasparis.com are offered for sale in the following territories:

Europe and Switzerland.

In the case of an order to a country other than metropolitan France, the Customer is the importer of the Product(s) concerned.

For all Products shipped outside the European Union and French overseas territories, the price will be calculated excluding taxes automatically on the invoice.

Customs duties, local taxes, import duties, or state taxes may be applicable. These will be borne by and are the sole responsibility of the Client.

ARTICLE 2 – Price

The Products are supplied at the prices in effect on the website www.algomasparis.com, at the time the order is registered by the Seller.

Prices are expressed in Euros, excluding and including VAT.

The prices include any discounts that may be offered by the Seller on the website www.algomasparis.com

These prices are fixed and non-revisable during their period of validity, but the Seller reserves the right, outside the period of validity, to change the prices at any time.

Prices do not include processing, shipping, transport and delivery fees, which are charged separately, under the conditions indicated on the website and calculated prior to placing the order.

The payment requested from the Customer corresponds to the total amount of the purchase, including these fees. An invoice is issued by the Seller and given to the Customer upon delivery of the ordered Products.

ARTICLE 3 – Orders

It is the Client's responsibility to select the Products they wish to order on the website www.algomasparis.com, according to the following terms:

.

Product offers are valid as long as they are visible on the site, within the limits of available stock and according to the indicated deadlines.

The sale will only be considered valid after full payment of the price. It is the Client's responsibility to verify the accuracy of the order and to report any errors immediately.

Any order placed on the website www.algomasparis.com constitutes the formation of a distance contract between the Customer and the Seller.

The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to payment for a previous order.

The Customer will be able to track the progress of their order on the website.

Any order cancellation by the Customer after its acceptance by the Seller will only be possible within 48 hours. However, the Customer has a 14-day right of withdrawal. The return shipping costs to the address we will provide to the buyer by email will be borne by the Customer. Furthermore, a 15% restocking fee will be applied if the merchandise is not shipped in its original packaging and is undamaged and undefective. If a special discount was granted at the time of the order, it will also be deducted from the refund. The refund will be processed within 15 days of the Seller's acceptance of the order.

that the delivery did not take place (regardless of the provisions relating to the application or not of the statutory right of withdrawal). The refund will be issued.

ARTICLE 3 Bis – Customer Area – Account

In order to place an order, the Customer is invited to create an account (personal space).

To do this, he must register by filling in the form that will be offered to him at the time of his order and undertakes to provide truthful and accurate information concerning his civil status and contact details, including his email address.

The Client is responsible for updating the information provided. They are advised that they can modify it by logging into their account.

To access their personal account and order history, the Customer must log in using their username and password, which will be provided after registration and are strictly personal. The Customer is prohibited from disclosing this information. Otherwise, they will remain solely responsible for any use made of it.

The Customer may also request to unsubscribe by visiting the dedicated page in their personal account or by sending an email to: hello@algomasparis.com. This will be effective within a reasonable timeframe.

In the event of non-compliance with the general terms and conditions of sale and/or use, the website www.algomasparis.com will have the option to suspend or even close a customer's account after a formal notice sent electronically has gone unheeded.

Any account deletion, for whatever reason, results in the complete and total deletion of all the Client's personal information.

The Seller shall not be liable for any event due to force majeure resulting in a malfunction of the site or server, and subject to any interruption or modification in the event of maintenance.

Creating an account implies acceptance of these general terms and conditions of sale.

ARTICLE 4 – Payment Terms

The price is paid via secure payment, according to the following terms:

payment by bank card
or payment by bank transfer to the Seller's bank account (the details of which are provided to the Customer when placing the order)

The price is payable in full by the Customer on the day the order is placed.

Payment data is exchanged in encrypted form using the protocol defined by the approved payment provider handling the banking transactions carried out on the website www.algomasparis.com

Payments made by the Customer will only be considered final after the Seller has effectively received the amounts due.

The Seller will not be obliged to deliver the Products ordered by the Customer if the Customer does not pay the full price under the conditions indicated above.

ARTICLE 5 – Deliveries

The Products ordered by the Customer will be delivered in mainland France.

Deliveries are made within:

Products in stock can be delivered within 10 days, otherwise the average delivery time is 3-4 weeks to the address indicated by the Customer when placing their order on the website.

Delivery consists of transferring physical possession or control of the Product to the Customer. Unless otherwise specified or in the event of unavailability of one or more Products, the Products ordered will be delivered in a single shipment.

The Seller undertakes to make its best efforts to deliver the products ordered by the Customer within the aforementioned timeframes.

If the ordered Products have not been delivered within 10 days of the estimated delivery date, for any reason other than force majeure or the Customer's own actions, the sale may be cancelled at the Customer's written request, in accordance with Articles L216-2, L216-3, and L241-4 of the French Consumer Code. The sums paid by the Customer will then be refunded within fourteen days of the date of cancellation, without any deduction or compensation.

Deliveries are made by an independent carrier, to the address provided by the Customer when placing the order and to which the carrier can easily access.

When the Customer arranges for their own transport with a carrier of their choosing, delivery is deemed to have been completed upon the Seller's handover of the ordered Products to the carrier, who accepts them without reservation. The Customer therefore acknowledges that the carrier is responsible for delivery and has no recourse against the Seller for any failure to deliver the transported goods.

In the event of a special request from the Customer concerning the conditions of packaging or transport of the products ordered, duly accepted in writing by the Seller, the costs associated therewith will be subject to a separate additional invoice, based on a quote previously accepted in writing by the Customer.

The Customer is required to check the condition of the delivered products. They have a maximum of 48 hours from delivery to submit any claims by email to hello@algomasparis.com, accompanied by all supporting documentation (including photos). After this period, and if these formalities have not been observed, the Products will be deemed compliant and free from any apparent defects, and no claim will be validly accepted by the Seller.

The Seller will reimburse or replace as soon as possible and at its own expense, the Products delivered whose defects of conformity or apparent or hidden defects have been duly proven by the Customer, under the conditions provided for in Articles L 217-4 et seq. of the Consumer Code and those provided for in these General Terms and Conditions.

The transfer of risk of loss or damage to the Products will only occur when the Customer takes physical possession of them. Therefore, the Products travel at the Seller's risk, except when the Customer has chosen the carrier. In this case, the risk is transferred upon delivery of the goods to the carrier.

ARTICLE 6 – Transfer of Ownership

Ownership of the Products will only transfer from the Seller to the Customer after full payment of the price by the latter, regardless of the delivery date of said Products.

ARTICLE 7 – Right of withdrawal

According to the terms of Article L221-18 of the Consumer Code

For contracts providing for the regular delivery of goods over a defined period, the period begins upon receipt of the first item.

The right of withdrawal can be exercised online, using the attached withdrawal form and also available on the website or any other unambiguous statement expressing the wish to withdraw, including by post addressed to the Seller at the postal or email address indicated in ARTICLE 1 of the General Terms and Conditions.

Returns must be made in their original and complete condition (packaging, accessories, instructions, etc.) allowing for their resale as new, accompanied by the purchase invoice.

Damaged, soiled, or incomplete products will not be accepted for return. Return shipping costs are the responsibility of the customer.

The exchange (subject to availability) or refund will be made within 14 days of the Seller's receipt of the Products returned by the Customer under the conditions set out in this article.

ARTICLE 8 – Seller's Liability – Warranties

The Products supplied by the Seller benefit from:

of the legal guarantee of conformity, for defective, damaged or faulty Products or Products not corresponding to the order,
of the legal guarantee against hidden defects arising from a flaw in materials, design or manufacturing affecting the delivered products and rendering them unfit for use,

Provisions relating to legal guarantees Article L217-4 of the Consumer Code

"The seller is obligated to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery. The seller is also liable for any lack of conformity resulting from the packaging, assembly instructions, or installation when the latter was the seller's responsibility under the contract or was carried out under the seller's supervision."

Article L217-5 of the Consumer Code

"The property conforms to the contract:"

1° If it is suitable for the purpose usually expected of similar goods and, where applicable:

if it corresponds to the description given by the seller and possesses the qualities that the seller presented to the buyer in the form of a sample or model;
if it possesses the qualities that a buyer can legitimately expect, having regard to the public statements made by the seller, the producer or their representative, particularly in advertising or labelling;

2° Or if it possesses the characteristics defined by mutual agreement between the parties or is suitable for any special purpose sought by the buyer, which has been brought to the seller's attention and accepted by the latter.

Article L217-12 of the Consumer Code

"The action resulting from a lack of conformity is time-barred two years from the date of delivery of the goods."

Article 1641 of the Civil Code.

"The seller is bound by a warranty against hidden defects in the thing sold which render it unfit for its intended use, or which diminish that use to such an extent that the buyer would not have acquired it, or would have given only a lower price, if he had known of them."

Article 1648, paragraph 1 of the Civil Code

"The action resulting from latent defects must be brought by the buyer within two years of the discovery of the defect."

Article L217-16 of the Consumer Code.

"When the buyer requests the seller, during the term of the commercial warranty granted to them upon the purchase or repair of movable property, to carry out repairs covered by the warranty, any period of immobilization of at least seven days is added to the remaining term of the warranty. This period begins from the date of the buyer's request for intervention or the date the property in question is made available for repair, if this latter date is later than the request for intervention."

In order to assert its rights, the Customer must inform the Seller, in writing (email or letter), of the non-conformity of the Products or of the existence of hidden defects from the date of their discovery.

The Seller will refund, replace or repair Products or parts under warranty deemed non-compliant or defective.

Shipping costs will be refunded based on the invoiced rate and return costs will be refunded upon presentation of proof of payment.

Refunds, replacements, or repairs of Products deemed non-compliant or defective will be carried out as quickly as possible and no later than 15 days from receipt of the returned goods, following the Seller's confirmation of the non-compliance or hidden defect. This refund may be issued by bank transfer or check.

The Seller shall not be held liable in the following cases:

non-compliance with the legislation of the country in which the products are delivered, which is the Client's responsibility to verify,
- in case of misuse, use for professional purposes, negligence or lack of maintenance by the Customer, as well as in case of normal wear and tear of the Product, accident or force majeure.
- The photographs and graphics presented on the site are not contractual and do not

would not be able to engage the Seller's liability.

The Seller's warranty is, in any event, limited to the replacement or refund of non-conforming or defective Products.

ARTICLE 9 – Personal Data

The Customer is informed that the collection of their personal data is necessary for the sale of Products by the Seller and for their transmission to third parties for the purpose of delivering the Products. This personal data is collected solely for the performance of the sales contract.

9.1 Collection of personal data

The personal data collected on the website www.algomasparis.com are as follows:

Opening an account

When creating the Customer/User account:

Names, surnames, postal address, telephone number and email address.

Payment

As part of the payment for Products offered on the website www.algomasparis.com, the site records financial data relating to the bank account or credit card of the Customer / user.

9.2 Recipients of personal data

Personal data is used by the Seller and its co-contractors for the execution of the contract and to ensure the efficiency of the sale and delivery of the Products.

The category(ies) of co-contractor(s) is/are:

Transport providers

9.3 Data Controller

The data controller is the Seller, as defined by the French Data Protection Act and, from 25 May 2018, by Regulation 2016/679 on the protection of personal data.

9.4 Limitation of treatment

Unless the Client expressly agrees, their personal data will not be used for advertising or marketing purposes.

9.5 Data retention period

The Seller will retain the data thus collected for a period of 5 years, covering the time of limitation of the applicable contractual civil liability.

9.6 Security and confidentiality

The Seller implements organizational, technical, software, and physical digital security measures to protect personal data against alteration, destruction, and unauthorized access. However, it should be noted that the Internet is not an environment

completely secure and the Seller cannot guarantee the security of the transmission or storage of information over the Internet.

9.7 Implementation of Customer and User Rights

In accordance with the regulations applicable to personal data, Clients and users of the website www.algomasparis.com have the following rights:

They can update or delete their personal data in the following way

They can delete their account by writing to the email address indicated in Article 9.3 "Data Controller"
- They can exercise their right of access to find out what personal data is held about them.

by writing to the address indicated in Article 9.3 "Data Controller"

If the personal data held by the Seller is inaccurate, they may request that the information be updated by writing to the address indicated in Article 9.3 "Data Controller".
- They can request the deletion of their personal data, in accordance with

to applicable data protection laws by writing to the address indicated in Article 9.3 "Data Controller"

They can also request the portability of data held by the Seller to a

other service provider

Finally, they can object to the processing of their data by the Seller

These rights, provided they do not conflict with the purpose of the processing, can be exercised by sending a request by mail or email to the Data Controller whose contact details are given above.

The data controller must respond within a maximum of one month. If the Client's request is refused, the reasons for the refusal must be provided.

The Client is informed that in case of refusal, he/she may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or take legal action.

The Customer may be asked to tick a box indicating their consent to receive informational and promotional emails from the Seller. They will always have the option to withdraw their consent at any time by contacting the Seller (contact details above) or by following the unsubscribe link.

ARTICLE 10 – Intellectual Property

The content of the website www.algomasparis.com is the property of the Seller and its partners and is protected by French and international laws relating to intellectual property.

Any reproduction, in whole or in part, of this content is strictly prohibited and may constitute an infringement of copyright.

ARTICLE 11 – Applicable Law – Language

These Terms and Conditions and the transactions arising therefrom are governed by and subject to French law.

These Terms and Conditions are written in French. If they are translated into one or more foreign languages, only the French text shall prevail in the event of a dispute.

ARTICLE 12 – Disputes

For any complaints, please contact customer service at the Seller's postal or email address indicated in ARTICLE 1 of these Terms and Conditions.

The Client is informed that they can use the Online Dispute Resolution (ODR) platform.

* https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home.show

* https://www.anm.com

* https://www.economie.gouv.fr/mediation-conso

All disputes arising from purchase and sale transactions concluded under these Terms and Conditions, which have not been resolved amicably between the seller and the buyer or through mediation, shall be submitted to the competent courts under the conditions of common law.

ANNEX I

Withdrawal form

Date

This form must be completed and returned only if the Customer wishes to withdraw from the order placed on www.algomasparis.com except for exclusions or limitations to the exercise of the right of withdrawal according to the applicable General Terms and Conditions of Sale.

To the attention of SARL, ALGO MàS

320 RUE SAINT HONORÉ – 75001 Paris

I hereby notify you of my withdrawal from the contract for the following item:

Order dated (indicate date)

– Order number: …………………………………………………..

– Customer Name: …………………………………………………………………

– Customer Address: ……………………………………………………………..

Client Signature (only if this form is submitted on paper)

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Yes, we accept online payments. All payment processing and vital customer information is quick, easy, and secure.

Learn more about our store's safe checkout experience (powered by Shopify) here .

For more insight, you may also want to read Shopify's Terms of Service here or Privacy Statement here .
We accept payments from major credit card companies like Visa, Mastercard, and American Express.

Domestic shipping can take up to 5 business days.

Foreign shipping could take up to 14 business days.

Due to global supply chain challenges, shipping times could be longer than usual.
Shipping rates can vary depending on your region and are calculated at checkout.

Here are the full details of our Shipping Policy .
Yes, we offer free shipping for large domestic orders. Check the cart to see the current deal on free shipping..

Yes, we ship our products all over the globe.

Please note that free shipping is not applicable for international orders and that shipping rates could vary depending on your region.
A full list of all of our shipping areas can be found here .

If your country or region is not mentioned, please feel free to reach out to see if we can work out the details.

All our products are subject to quality control.

Our warranty provides a guarantee against manufacturer defects.

The guarantee covers any manufacturing, design, or material defect. Please notify us within 2 months of noticing any defects.

It does not cover blows, improper use, or other issues that are not attributable to a manufacturer defects.
An extended warranty can be added to your products for an additional cost.

Please get in touch for more information about extended warranties.

The extended warranty could come at a different cost depending on the type of product and extended period.

Please get in touch for more information.

Yes, we offer full and partial refunds.

Please inquire for more information about our Refund policy.
A refund request can be submitted within a month after the purchase is made.
In the case when the product and packaging are unopened and undamaged , you are eligible for a full refund.

In the case when the packaging has been opened and the product has been used , you are eligible for a partial refund.

In the case when a product has been damaged , and the damage is not covered by your warranty, you are not eligible for a refund.

Please check our Terms of Service to see if you're eligible for a refund.

When an order does not include free shipping, all shipping costs (including the return shipping) are handled by the customer.
When an order includes free shipping, only the cost of the return shipping is handled by the customer.

Cart0 items